Support
Welcome to Simple Rizz Support. We're here to help you get the most out of your social confidence journey.
Get Help
Email Support:
For any questions, issues, or feedback, please contact us at:
schowy1@gmail.com
Response Time:
We typically respond within 24-48 hours on business days. For urgent issues, please indicate "URGENT" in your subject line.
Frequently Asked Questions
Getting Started
Q: How do I create an account?
A: Download Simple Rizz from the App Store, then sign up with your email or Sign In with Apple. Answer the onboarding questions so the app can tailor missions and coaching to you.
Q: Is Simple Rizz free?
A: Simple Rizz is free to download. Its features need a subscription, bought through the App Store. The price is shown in the app before you buy, and you can cancel any time.
Q: What age do I need to be to use Simple Rizz?
A: You must be 18 or older. The app is rated 17+ on the App Store.
Q: What platforms is Simple Rizz available on?
A: Simple Rizz is available on iPhone and iPad through the Apple App Store.
Notes and Rizz Coach
Q: How do I write a note?
A: Open the Notes tab and tap New Note, or hold the mic button in the tab bar and slide up to the pencil. Give it a title, write what went well and what could improve, then save.
Q: Can I speak my notes instead of typing?
A: Yes. While writing a note, tap the round mic button next to Next and talk. Your words go into the field you are on. Tap it again to stop.
Q: What is Rizz Coach?
A: Rizz Coach reads your notes and gives you short, specific advice: the pattern it sees across your recent notes and the one thing to work on next. It writes advice on your 1st, 4th and 8th note, then every 5th note. The bottom of the Notes list shows how many notes are left until the next one. Every note still teaches it about you, even the ones without advice.
Q: How often should I write notes?
A: After any interaction worth learning from, even a short one. Consistency is what lets Rizz Coach spot patterns and track your progress.
Recording Approaches
Q: How do I record an approach?
A: Tap the mic button in the tab bar to start recording, then put your phone in your pocket and go talk to her. Wearing an AirPod or earbud in one ear helps it hear both of you. Tap End when you are done (recordings can be up to 20 minutes). It becomes a note on the Approach tab with a title and a You/Her transcript.
Q: Do I get coaching on my recordings?
A: Yes. Recordings that are real conversations get Rizz Coach advice on the same rhythm as notes: your 1st, 4th and 8th recorded conversation, then every 5th. The advice looks at the pattern across your recent conversations.
Q: Do I need permission to record someone?
A: Recording laws differ between countries and states, and some places require everyone in the conversation to agree to being recorded. You are responsible for following the laws where you live and getting consent where it is required.
Q: Where are my recordings stored?
A: The audio file stays on your phone. It is sent to our server only to be transcribed and analyzed, and the server copy is deleted afterward. The transcript is saved with the note. Deleting the note deletes the audio too. On a new phone or after reinstalling the app, older recordings cannot be played back, but their transcripts remain.
Q: My recording says "Try again" or is stuck on "Saving".
A: The upload needs an internet connection. Open the Approach tab with a connection and tap Try again. The audio is still on your phone, so nothing is lost.
Lock Apps til Cold Approach (Beta)
Q: What is Lock Apps til Cold Approach?
A: An optional challenge on the Home tab. You pick distracting apps, and they lock every morning at 6 AM. They unlock for the rest of the day once you record a cold approach that Rizz Coach recognizes as a real conversation. Tap Learn more on the card to join.
Q: My apps did not unlock after I recorded an approach.
A: Unlocking needs a real back-and-forth conversation. Silence, or only your own voice, does not count, and only recordings made after you joined count. Open Simple Rizz with an internet connection so it can finish checking your recording.
Q: How do I change my apps or leave the challenge?
A: On a day your apps are unlocked, tap the ... menu on the card and choose Edit apps or Leave challenge. You can also turn off Screen Time access for Simple Rizz in iOS Settings > Screen Time at any time, which removes the lock.
Q: I tapped "Don't Allow" on the Screen Time prompt.
A: Tap Join challenge again (or Allow Screen Time access on the card) and choose Continue this time. If the card says access is off, use its Open Settings button.
Missions, Lessons and Progress
Q: What are daily missions?
A: Small, real-world challenges matched to your skill level, plus a short warmup drill. You get new ones every day on the Home tab. Accept a mission, then tap a circle each time you do it.
Q: What is the 30 Day Transformation?
A: A series of 30 challenges on the Home tab that get harder as you go. A new envelope opens the day after you finish the previous challenge. Missing a day never resets your progress.
Q: What are Lessons?
A: Short audio episodes on the Home tab. Tap a card to play. They keep playing in the background and remember where you left off.
Q: How do skill levels work?
A: You start as a Beginner and progress through Intermediate to Advanced based on your consistency, improvements, and the situations you handle. The AI tracks your growth automatically, and you can also change your level yourself from the Home tab.
Q: What are streaks?
A: Your streak counts the days in a row you have practiced: completing a mission, writing a note, recording an approach, finishing a challenge rep, or listening to a lesson.
Q: What is Wingmap?
A: A map on the Profile tab showing other Simple Rizz users around the world. If you share your location, others see your username and an approximate location (about 1 km), never your exact location. Turn off Location access for Simple Rizz in iOS Settings to stop sharing.
Privacy & Security
Q: Are my notes and recordings private?
A: Yes. Other users cannot see your notes, transcripts, or recordings. They are sent to our AI provider, OpenAI, only to transcribe and analyze them. Wingmap is the only feature that shows anything to other users, and only if you share your location.
Q: What data do you collect?
A: Your account details, the notes and transcripts you create, usage and crash data to improve the app, and your location only if you share it on Wingmap. Full details are in our Privacy Policy.
Q: Is my data secure?
A: Yes. All data is encrypted in transit and at rest, and we use industry-standard security measures to protect your information. We never sell your data.
Account Management
Q: I forgot my password or want to change my email.
A: Email schowy1@gmail.com from the email address on your account and we will help. If you signed up with Apple, just use Sign In with Apple again.
Q: Can I use the same account on multiple devices?
A: Yes. Log in on any iPhone or iPad and your notes, transcripts, and progress sync. Recording audio, custom missions, and Lock Apps til Cold Approach stay on the device where you set them up.
Q: How do I delete my account?
A: Open the Profile tab, scroll to the bottom, and tap Delete Account. This permanently deletes your account and all its data. Deleting your account does not cancel your subscription; cancel it in Settings > your name > Subscriptions. You can also email schowy1@gmail.com to request deletion.
Data & Export
Q: Can I export my notes?
A: Yes. Email schowy1@gmail.com and we will send your notes and account data in a portable format (JSON or CSV) within 30 days.
Q: What happens to my data if I delete my account?
A: Your personal data (notes, transcripts, account information, progress) is permanently deleted from our systems within 30 days. Some anonymized analytics data may be kept to improve the app.
Q: Can I recover my account after deletion?
A: No. Account deletion is permanent and cannot be undone, so export anything you want to keep first.
Technical Issues
Q: The app will not load or keeps crashing. What should I do?
A: Force quit and reopen the app, restart your phone, check the App Store for an update, and make sure you have a stable internet connection. If it keeps happening, email schowy1@gmail.com with what happened, your device model, and your iOS version.
Q: My Rizz Coach advice is not showing up.
A: Advice comes on your 1st, 4th and 8th note, then every 5th, so not every note gets it. If a note should have advice, check your connection and give it a minute. If it still does not appear, contact support.
Q: I tapped "Don't Allow" for the microphone.
A: Open the Settings app, go to Simple Rizz, and turn on Microphone (and Speech Recognition for dictating notes).
Q: A lesson or video will not play.
A: Lessons and videos stream over the internet, so check your connection or switch to Wi-Fi and try again.
Q: I am not getting daily reminders.
A: Turn on Daily Reminders on the Profile tab, and make sure notifications are allowed in Settings > Simple Rizz > Notifications.
Billing & Subscriptions
Q: How do I cancel my subscription?
A: Open the Settings app, tap your name, then Subscriptions, then Simple Rizz. Cancel at least 24 hours before it renews to avoid the next charge. Deleting the app does not cancel your subscription.
Q: How do I get a refund?
A: Subscriptions are billed by Apple, so refunds are requested from Apple at reportaproblem.apple.com.
Q: I paid but the app still asks me to subscribe.
A: Make sure you are signed in to the same Apple ID you bought with, then tap Restore Purchases. If that does not work, email schowy1@gmail.com.
Feedback & Feature Requests
Q: How can I suggest new features?
A: We love hearing from users! Email your suggestions to schowy1@gmail.com. We read all feedback and prioritize features based on what users ask for.
Q: Can I report inappropriate AI responses?
A: Yes. If Rizz Coach gives inappropriate, harmful, or concerning feedback, please report it to schowy1@gmail.com, with a screenshot if possible. We take this seriously and will investigate.
Q: How can I leave a review?
A: If you are enjoying Simple Rizz, we would appreciate an App Store review! Open the App Store, search for Simple Rizz, scroll down, and tap "Write a Review."
Report a Problem
If you encounter any issues, bugs, or have concerns about the app, please report them to:
schowy1@gmail.com
Please include:
- A description of the problem
- Steps to reproduce the issue (if applicable)
- Your device model and iOS version
- Screenshots or screen recordings (if relevant)
- Your user ID or email (so we can investigate)
Data Deletion Requests
To request deletion of your account and all associated data:
Option 1: Open the Profile tab in the app, scroll to the bottom, and tap Delete Account
Option 2: Email schowy1@gmail.com with the subject "Account Deletion Request"
Include your registered email address in your request. We will process deletion within 30 days and confirm via email when complete.
You have the right to request deletion of your personal data at any time under privacy laws including GDPR and CCPA.
Contact Information
Primary Contact:
Email: schowy1@gmail.com
Mailing Address:
Seungho Choi
Buil-ro 203
Gyeonggi-do, South Korea
Response Times:
- General inquiries: 24-48 hours (business days)
- Technical issues: 24-72 hours
- Data requests: Up to 30 days
- Urgent matters: Please mark as "URGENT" for priority handling
Additional Resources
Privacy Policy: Read our Privacy Policy
Terms of Service: Read our Terms of Service
End User License Agreement: Read our EULA
Business Hours
We operate on Korea Standard Time (KST). While we monitor support emails daily, response times may be longer on weekends and holidays.
Stay Updated
Follow us for updates, tips, and announcements:
- App Store: Search "Simple Rizz"
- Website: simplerizz.com
Thank you for using Simple Rizz. We're committed to helping you build genuine social confidence!